Refunds and Returns Policy

Effective Date: February 3, 2024

1. Overview

Welcome to Handicraftsbiz (“we,” “us,” “our”). We value your satisfaction and aim to provide you with high-quality digital products. This Refunds and Returns Policy explains the process, conditions, and timeframes for requesting refunds and returns for our digital products.

2. Digital Product Refunds

2.1 Eligibility

Refunds for digital products are available under the following conditions:

  • You have purchased the digital product directly from www.Handicraftsbiz.com.
  • You request a refund within 7 days of the purchase date.

2.2 Refund Process

To request a refund for a digital product, please follow these steps:

  1. Email us at [email protected] with your refund request, including your order number and the reason for your request.
  2. We will review your request and respond within 5 business days.
  3. If your request is approved, we will process the refund to the original payment method used for the purchase.

2.3 Non-Refundable Situations

Refunds for digital products will not be granted in the following situations:

  • If you have exceeded the 7-day refund window.
  • If the digital product has been downloaded or accessed.
  • If the refund request does not meet the eligibility criteria mentioned above.

3. Product Returns

As we deal exclusively with digital products, physical product returns do not apply to our services. All sales of digital products are considered final once downloaded or accessed.

4. Contact Information

If you have any questions or need assistance with refunds or returns, please contact us at:

Email: [email protected] Address: 8 Casey Crescent, Calwell, ACT 2905

5. Fairness and Transparency

We are committed to providing a fair and transparent refund policy for our digital products. We strive to address refund requests promptly and fairly, while also respecting the value of our digital content.

Please note that this policy is subject to change, and the most current version will be available on our website.

Terms and Conditions

Effective Date: February 3, 2024

1. Introduction

Welcome to Handicraftsbiz.com (“we,” “us,” “our”). These Terms and Conditions govern your use of our website and the purchase of our software packages for lead generation in the Crafters and Makers Niche. By accessing our website and using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please do not use our website or our services.

2. Definitions

  • “Website” refers to www.Handicraftsbiz.com.
  • “Software Packages” refers to the lead generation software and related products offered on our website.
  • “User” or “You” refers to anyone who accesses or uses our website and services.

3. Use of Our Website

3.1 Eligibility

You must be at least 18 years old to use our website and purchase our software packages. By using our website, you represent and warrant that you are of legal age.

3.2 Account Registration

You may need to create an account to access certain features of our website and purchase our software packages. You agree to provide accurate and up-to-date information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 Acceptable Use

You agree to use our website and services only for lawful purposes and in compliance with all applicable laws and regulations. You must not engage in any activities that may:

  • Infringe upon our intellectual property rights.
  • Interfere with the proper functioning of our website.
  • Harm, harass, or defame other users or third parties.
  • Violate the privacy or data protection rights of others.

4. Purchase of Software Packages

4.1 Ordering and Payment

When you purchase our software packages, you agree to pay the specified price for the selected package. Payment methods are outlined on our website. We may use third-party payment processors to handle payments. Your payment information is subject to their terms and policies.

4.2 Delivery

Upon successful payment, you will receive access to the purchased software packages through the email address provided during registration. We will make reasonable efforts to ensure timely delivery, but we do not guarantee uninterrupted access.

4.3 Refund Policy

We offer a refund policy, which is detailed on our website. Please review our refund policy carefully before making a purchase.

5. Intellectual Property

All content on our website, including but not limited to text, graphics, images, software, and logos, is the intellectual property of Handicraftsbiz.com or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our content without our prior written consent.

6. Limitation of Liability

To the extent permitted by law, Handicraftsbiz.com and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our website or software packages, including but not limited to lost profits, loss of data, or business interruption.

7. Privacy

Your use of our website and services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to our data practices as described in the Privacy Policy.

8. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the Australian Capital Territory, without regard to its conflict of law principles. Any disputes arising from or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in the Australian Capital Territory.

9. Contact Information

If you have any questions or concerns regarding these Terms and Conditions or our services, please contact us at:

Email: [email protected] Address: 8 Casey Crescent, Calwell, ACT 2905

Privacy Policy for Handicraftsbiz

Effective Date: February 3, 2024

1. Introduction

Welcome to Handicraftsbiz (“we,” “us,” “our”). At Handicraftsbiz, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our website and our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information from you when you use our website or our services:

  • Full Name
  • Email Address
  • Address
  • Billing Information (if applicable)

2.2 Automatically Collected Information

In addition to the personal information mentioned above, we may automatically collect certain information when you visit our website, including but not limited to:

  • IP address
  • Browser type and version
  • Operating system
  • Date and time of access
  • Referring and exit pages
  • Clickstream data

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and maintain our services.
  • To process payments, if applicable.
  • To respond to your inquiries and provide customer support.
  • To send you promotional emails and updates about our products and services, but only if you have given us your explicit consent.
  • To improve our website and services.
  • To comply with legal obligations and resolve disputes.

4. Legal Basis for Processing

Our legal basis for processing your personal information is as follows:

  • Consent: We will only send you promotional emails and updates if you have provided your explicit consent.
  • Contractual necessity: We process your information to fulfil our obligations under any contracts with you, such as processing payments.
  • Legitimate interests: We may process your information for our legitimate interests, such as improving our services and protecting against fraud.

5. Data Sharing

We may share your personal information with the following third parties:

  • Payment processors for payment processing.
  • Service providers that assist us in delivering our services.
  • Legal authorities, as required by law.

We do not sell or rent your personal information to third parties.

6. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption protocols to safeguard your data.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: You can request corrections to your personal information if it is inaccurate or incomplete.
  • Erasure: You can request the deletion of your personal information under certain circumstances.
  • Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
  • Objection: You can object to the processing of your personal information for legitimate interests or direct marketing purposes.
  • 8. Contact Us
  • If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at:
  • Email: [email protected] Address: 8 Casey Crescent, Calwell, ACT 2905
  • 9. Changes to this Privacy Policy
  • We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We encourage you to review this Privacy Policy periodically.